What are your Shipping Policy?

Our dispatches happen within 24-48 working hours of your order placement. And your parcel will reach within 2-4 working days in Mumbai and 5-10 working days out of Mumbai from your order placement date.

IMPORTANT: If you receive a Message/Email saying that the parcel is Delivered, but it has not been delivered, then contact us ASAP (max within 24hrs), after that, our shipment partners won’t be able to investigate the issue.

What are your Shipping Charges?

Our Shipping Charges are as below:

• Within Mumbai – ₹ 40 / per kg
• Maharashtra – ₹ 50 / kg
• Gujarat – ₹ 60 / kg
• Out of Maharashtra and Gujarat – ₹ 70 / per kg

What to do once you receive the order?

Please take an unwrapping video once you receive the order.

What if I receive a Damaged Product?

All products go through a quality check before shipment. However, if there are any damages during transit, please take an unwrapping video once you receive your parcel and email us at fafauniques@fafauniques.com within 24 hrs. We will get back to you within 24 hrs – 48 hrs.

We are responsible only for the product if damaged, not the package carton.

Who are your Shipment Partners?

We ship through Delhivery, Xpressbees, Bluedart, Amazon Shipping, Ekart Logistics, Kerry Indev, DTDC.

If you wish to receive your order through India Post, then please mention the same in the order notes which you can find on your checkout page.

What battery to use?

Use Duracell battery for battery-operated products.

Refund Policy

What to do once you receive the order?

Please take an unwrapping video once you receive the order.

What if I receive a Damaged/Incomplete Order?

All products go through a quality check before shipment. However, if there are any damages during transit or an incomplete order, please take an unwrapping video once you receive your parcel and email us at brainboxgames@outlook.com within 24 hrs.

We will get back to you within 24 – 48 hours.

Exchange or Returns are only in case of damaged items received.